At Ethereal Glass Hub, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services. By using our website, you consent to the terms outlined in this policy.
Information We Collect:
- Personal Information: When you visit our website, we may collect certain personal information such as your name, email address, shipping address, and payment details. This information is collected when you make a purchase, sign up for our newsletter, or engage with our customer support team.
- Usage Data: We may also collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This data helps us analyze trends, improve our website, and enhance your user experience.
How We Use Your Information:
- Order Processing: We use your personal information to process and fulfill your orders, including shipping, payment processing, and customer support.
- Communication: We may use your email address to send you updates about your orders, promotional offers, newsletters, and important announcements related to our products and services. You have the option to opt out of marketing communications at any time.
- Improving Our Services: We analyze usage data to better understand how visitors interact with our website and services. This information helps us improve our website functionality, tailor our content to your interests, and enhance your overall experience.
- Legal Compliance: We may use your personal information to comply with legal obligations, respond to lawful requests from authorities, and protect our rights and interests in the event of legal disputes or investigations.
Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website is secured with SSL encryption technology to ensure the safety and integrity of your data during transmission. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Services: We may use third-party services such as payment processors, shipping carriers, and analytics providers to facilitate our business operations and improve our services. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that collect information about your preferences and activities on our website. You can control cookie preferences through your browser settings, but please note that disabling cookies may affect certain features and functionality of our website.
Updates to This Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. Your continued use of our website after the posting of changes constitutes your acceptance of the revised policy.